I'm a senior solutions engineer based in Atlanta. Companies bring me their hardest technical problems before they've figured out how to describe them.
I work at Okta, currently focused on customer identity, though the problems rarely stay in one lane. Retail, healthcare, finance, public sector: the constant is taking a room full of half-formed requirements and turning them into an architecture a team can actually build.
Currently writing a technical book on customer identity: how it evolved, how the protocols actually fit together, and how to build systems that survive contact with real users.
Stuff on my mind:
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